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http://www.guardian.co.uk/media/2007/jun/11/mon...
It also ties in nicely with Clayton Christensen's perspective that people hire tools to get jobs done.
http://www.dinarstandard.com/innovation/Clayton...
One way to start could be to define the jobs, even in a broad sense (eg building social capital), and wrap a service around those goals. To get it right, it is worth thinging about how the community would define recognise and define social capital.
These might be of interest:
http://blog.mixergy.com/why-how-to-build-social...
http://www.slideshare.net/missrogue/making-whuffie
http://www.slideshare.net/missrogue/happiness-a...
Very interesting analysis.
If a community is hijacked and turned into a platform for gossip and scandal it will only survive if that's what the community members want from it. Equally, if the community is driven towards more serious topics but they don't engage or interest the community majority then it is likely to diminish.
Communities these days are about common interest rather than physical proximity and to that extent the newspapers have always been a focal point with the common interests of Sun readers differing significantly from that of Guardian readers. What the newspapers can provide is the steerage and direction to reinvigorate the community if it becomes stale. And provide a platform for new community branches to spring into life.
In business the same "common interest" will be what drives communities of IT specialists, VC commentators, entrepreneurs etc. And again what's needed is for the community contributors to provide stimulating and invigorating content to keep it alive and aligned with the common interest.